Privacy Policy
Last updated: January 2026
1. Introduction
Sway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
Personal Information
When you use Sway, we may collect:
- Name (if provided during onboarding)
- Session preferences (goals, safe place imagery)
- Usage data (session completion, journey progress)
- Device information (for crash reporting)
Automatically Collected Information
- App usage analytics (anonymous)
- Crash reports and diagnostics
- Device type and operating system version
3. How We Use Your Information
We use the information we collect to:
- Personalize your hypnotherapy sessions
- Track your progress through journey programs
- Improve our app and develop new features
- Send you notifications (if enabled)
- Provide customer support
4. Data Storage
Your personal data is stored locally on your device using encrypted storage. Session audio is generated using secure cloud services but is not permanently stored on our servers. We use Firebase for analytics and crash reporting, which processes data according to Google's privacy policies.
5. Third-Party Services
We use the following third-party services:
- Firebase Analytics: For anonymous usage statistics
- Firebase Crashlytics: For crash reporting
- ElevenLabs: For voice synthesis (no personal data shared)
- Apple App Store: For subscription management
6. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Opt out of analytics collection
- Export your data
To exercise these rights, please contact us at info@sway-app.com.
7. Children's Privacy
Sway is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: